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Training & Certifications
Training & Certifications Overview

Iron Touch is an authorised training centre for LANDesk®. Our highly skilled instructors have the credentials and experience to provide you with a highly valuable training experience.

We realise that training is a critical factor in achieving success. As well as official certified vendor training, Iron Touch delivers on-site or off-site as well as in-depth and role specific courses. Training materials are developed, delivered, and maintained by experienced solution professionals to ensure our vast experience

Contact us for more information on dates, courses and pricing.

Maximise your knowledge of LANDesk® solutions by taking a training course or completing the Certified LANDesk® Engineer or Administrator exam.


LANDesk® Training Courses

Learn directly from professionals what LANDesk® solutions can do for you and your organisation in one of these instructor-led or Web-based training courses.


E-Learning Courses

LANDesk® Education offer their new E-Learning Library. For a limited time, all of the E-Learning courses are free to viewers who register for a free user account. LANDesk will continue to expand the available topics and number of courses in the E-Learning Library, so remember to check back for new releases. After logging in, the E-Learning courses can be accessed by clicking the All Courses button located on the home page. For questions or comments, please contact LANDesk at: elearning@landesk.com.

Click here to login and view E-Learning Courses


Certified LANDesk® Exams

Capitalise on your LANDesk® training and product experience and become a Certified LANDesk Engineer or Administrator through LANDesk’s industry-recognised certification program.

The Certified LANDesk Engineer exams test a LANDesk® Management Suite administrator’s knowledge in a production or test environment in 10 areas:

  1. Installation
  2. Client Deployment
  3. Inventory Management
  4. License Monitoring
  5. Remote Control
  6. Distribution
  7. OS Deployment and Profile Migration
  8. Role-based Administration
  9. Unmanaged Device Discovery
  10. Enhanced Security

The Certified LANDesk® Administrator Exam tests the user's expertise with the administration of LANDesk® Management Suite.

You can register to take an exam in the following:

  • Certified LANDesk® Engineer (CLE) 8.8
  • Certified LANDesk® Engineer (CLE) 8.8 Portuguese
  • Certified LANDesk® Administrator (CLA) 8.8
  • Certified LANDesk® Administrator (CLA) 8.8 Portuguese
  • Certified LANDesk® Administrator Exam 8.7
  • Certified LANDesk® Engineer 8.7 Exam

LANDesk® Training Course Descriptions

Course DM88 LANDesk® Management Suite 8.8 Training

(5 Day Hands-On Course)

The perfect course for LANDesk® Management Suite users, this course introduces the student to all the functionality required to conduct day-to-day IT desktop management tasks using LANDesk® Management Suite and guides the user through each of the core technologies (Install, Agent Deployment, Using the Console, Inventory, Reporting, Remote Control, Software Distribution, and Software License Monitoring) using a hands-on training approach.

Chapter 1: LANDesk® Management Suite Overview
Chapter 2: Installing LANDesk® Management Suite
Chapter 3: Agent Deployment
Chapter 4: LANDesk® Management Suite Consoles
Chapter 5: Agent Deployment (continued)
Chapter 6: Inventory
Chapter 7: Remote Problem Resolution
Chapter 8: Reporting
Chapter 9: Software License Monitoring
Chapter 10: Software Distribution
Chapter 11: CLA Exam


Course PE88 LANDesk® Advanced Administration 8.8 Training

(5 Day Hands-On Course)

This course focuses on provisioning and protecting the LANDesk® Management Suite environment. The course consists of lecture and hands-on exercises using Operating System Deployment (OSD), Profile Migration, Provisioning, LANDesk® Security Suite and Antivirus, LANDesk® Host Intrusion Prevention System (HIPS), LANDesk® Management Gateway, and LANDesk® Trusted Access™ technology.

Chapter 1: Operating Systems Deployment (OSD)
Chapter 2: Installing LANDesk® Management Suite
Chapter 3: Profile Migration
Chapter 4: LANDesk® Security Suite
Chapter 5: Reporting
Chapter 6: LANDesk® Trusted Access
Chapter 7: LANDesk® Management Gateway

Note: Attendees should have attended the 5 day Introduction to LANDesk® Management Suite 8.8 class or have at least one year experience working with LANDesk® before attending this class.


Training Events
Class Start City State Country
Desktop Management, LANDesk Management Suite 8.8 02/02/2009 09:00:00 St. Louis Park MN USA
Service Desk 7.2 Administration and Design 02/02/2009 09:00:00 South Jordan UT USA
Desktop Management, LANDesk Management Suite 8.8 02/09/2009 Woking Surrey UK
Desktop Management, LANDesk Management Suite 8.8 02/09/2009 09:00:00 Orlando FL USA
Provisioning and Protecting the Enterprise 8.8 02/16/2009 Dreieich   Germany
ALM 3.0 - Feb 16 Woking UK 02/16/2009 09:00:00 Woking Surrey UK
Provisioning and Protecting the Enterprise 8.8 02/16/2009 09:00:00 South Jordan UT USA
Certified LANDesk Engineer 8.8 Bootcamp 02/23/2009 09:00:00 Sydney   AU
Service Desk 7.2 ITBM Process Designer 02/25/2009 09:00:00 South Jordan UT USA
Provisioning and Protecting the Enterprise 8.8 03/02/2009 Woking Surrey UK
Asset Lifecycle Manager 3.0 03/02/2009 09:00:00 South Jordan UT USA
Desktop Management, LANDesk Management Suite 8.8 03/02/2009 09:00:00 Chicago IL USA
Desktop Management, LANDesk Management Suite 8.8 03/02/2009 09:00:00 San Francisco CA USA
Desktop Management, LANDesk Management Suite 8.8 03/09/2009 09:00:00 Phoenix AZ USA
Provisioning and Protecting the Enterprise 8.8 03/09/2009 09:00:00 Paris   France
Service Desk Administration and Design 03/09/2009 09:00:00 New York City NY USA
Desktop Management, LANDesk Management Suite 8.8 03/16/2009 Dreieich   Germany
Desktop Management, LANDesk Management Suite 8.8 03/16/2009 09:00:00 Windsor CT USA
Desktop Management, LANDesk Management Suite 8.8 03/16/2009 09:00:00 South Jordan UT USA
Provisioning and Protecting the Enterprise 8.8 03/16/2009 09:00:00 New York City NY USA
Service Desk 7.2 ITBM Process Designer 03/18/2009 09:00:00 New York City NY USA
Desktop Management, LANDesk Management Suite 8.8 03/23/2009 09:00:00 Atlanta GA USA
Desktop Management, LANDesk Management Suite 8.8 03/23/2009 09:00:00 Kirkland WA USA
Desktop Management, LANDesk Management Suite 8.8 03/30/2009 09:00:00 Dallas TX USA
Desktop Management, LANDesk Management Suite 8.8 03/30/2009 09:00:00 Toronto ON Canada
Certified LANDesk Engineer 8.8 Bootcamp 04/06/2009 09:00:00 South Jordan UT USA
Provisioning and Protecting the Enterprise 8.8 04/06/2009 09:00:00 Chicago IL USA
Desktop Management, LANDesk Management Suite 8.8 04/13/2009 09:00:00 Washington, D.C.   USA
Service Desk 7.2 Administration and Design 04/13/2009 09:00:00 South Jordan UT USA
Desktop Management, LANDesk Management Suite 8.8 04/20/2009 Woking Surrey UK
Desktop Management, LANDesk Management Suite 8.8 04/20/2009 09:00:00 Orlando FL USA
Service Desk 7.2 ITBM Process Designer 04/22/2009 09:00:00 South Jordan UT USA
Desktop Management, LANDesk Management Suite 8.8 04/27/2009 09:00:00 New York City NY USA
Desktop Management, LANDesk Management Suite 8.8 05/11/2009 09:00:00 Paris   France
Service Desk Administration and Design 05/11/2009 09:00:00 New York City NY USA
Desktop Management, LANDesk Management Suite 8.8 05/18/2009 Dreieich   Germany
Desktop Management, LANDesk Management Suite 8.8 05/18/2009 Woking Surrey UK
Desktop Management, LANDesk Management Suite 8.8 06/15/2009 Woking Surrey UK
Service Desk 7.2 ITBM Process Designer 06/24/2009 09:00:00 South Jordan UT USA
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